77.30 Allgemeine Psychologie: Allgemeines
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Action Theory and Cognitive Psychology in Industrial Design : User Models and User Interfaces
(1999)
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Leshan Li
- The goal of this dissertation is to develop a systematic human-centered design philosophy "Human-Artifact-as-an-Entity" or "form follows use" and human-centered design approaches based on ecological views. It applies at the first time systematically action theory and cognitive psychology in industrial design. It creates the new human-centered user models, called irrational user models, which include in the narrow sense the mental model (perception, cognition, motor performance, emotion, and volition) and the action model (the course of action). The irrational user models involve the rational aspect, the irrational aspect and the unusual aspect, for example, way of action in emergency, and these models include in the wide sense values, needs, self-consciousness, and cultural environments. It develops the instrumental needs, as a complement to Maslow´s needs theory. It defines the action system. It classifies and defines five kinds of user actions: perceptual action, cognitive action, expressive action, volitional action, and skilled action. It gives systematically the definition of user-artifact interface and its design theory. It defines information and the structure of information for industrial design. The main tasks of designers are to provide action guidance for users, including goal-guidance, preparation-guidance, plan-guidance, selection-guidance, execution-guidance, rule-guidance, termination-guidance, cognition-guidance, and evaluation-guidance. It suggests the criteria of the natural way of user´s action to artifacts. This dissertation involves four chapters: (1) Motivation and action components, (2) action control, (3) action system, (4) case studies.
